Refund policy

I will accept returns and exchanges if you contact me withing 5 days of delivery and ship items back within 7 days of delivery. Please contact me before you send your piece back, so I can address the problem and let you know the best way to proceed. Buyers pay for shipping on returns.

You can always contact us for any return question at mtnskypottery@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.